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CxO Insights

 

We are working on the next phase of the Outsourcing Project which will consist of a digital video library capturing the business experiences of key executives from the buyers, consultants, influencers, prominent academics and solutions providers.

Imagine that each Executive Insight is approximately 3 to 4 minutes in length and uses the power of personal story telling to convey a real-life business experience and what was subsequently learned, without the use of any jargon or industry buzz-words.

Potentially each contributor could provide 4 to 5 different real-life business lessons across strategy, supplier selection, contractual process, implementation, governance and metrics that reveal real value to the viewer without compromising sensitive or confidential arrangements.

Successful business leaders providing broad ranging, authoritative, practical and engaging content that is personal and anecdotal. Condensing years of hard-won experiences into minutes and conveying lessons that are outward-looking yet internally relevant.

Executive insights will be presented across multiple platforms including online and across a number of portable devices designed to be fully searchable and user friendly...More

Want to contribute an Insight

 

We are looking for CxOs from the buyers, influencers, consultants, academics and solution providers, to take part in the next phase of The Outsourcing Project and convey real-life business experiences through our CxO Insights. Please email us for further information.

Contributions

Articles featured in Volume 5
Chapter 1: Strategy
spacerInsourcing/Outsourcing/Smartsourcing - A New ParadigmMichael Nevin, Alliance Best Practice Ltd
 
spacerThe Psychological Impact of Outsourcing TransfersStephanie J. Morgan, PhD, Birkbeck, University of London
 
spacerHR Outsourcing - The First DecadeJeff Croyle, TPI
 
spacerSpreading the Benefits of Xperience Around the Globe for Organon! 
 
spacerEXECUTIVE VISIONS: An Interview with Dr. Richard SykesDr. Richard Sykes, Intellect
 
spacerOutsourcing - What Next?Chris Tiernan FIMIS, FBCS, CITP, Grosvenor Consultancy Services
 
spacerHR and F&A BPO in Europe - Similarities and DifferencesRebecca Scholl, ACS
 
spacerMaking HR BPO WorkJason Geller, Deloitte Consulting LLP
 
spacerFor Dynamic, Innovative, Results-Driven Sourcing Solutions, Talk to CSCCSC profile
 
spacerFuture Perspectives for the IT Services Industry in Germany: Towards Becoming the Steel Industry of the 21st Century?David Beil, WHU Institute for Industrial Organization
 
spacerEXECUTIVE VISIONS: Allaying the Common Concerns of Offshoring, An interview with David Ganesh and Simon Knowles - CSCDavid Ganesh, CSC EMEA
 
spacerDespite SEPA Launch in January 2008, Payments Processing BPO Is Still In Emerging Stage in GermanyDr Katharina Grimme, NelsonHall
 
spacerIBM Global Services - Full Service, on Demand Outsourcing CapabilityIBM profile
 
spacerThe Outsourcing Process - From Strategy to ImplementationDr Peter Ball, Cranfield University
 
spacerReducing Long-Term Sickness Absence at HMPS 
 
spacerFinancial Services Outsourcing - Keeping the Regulator HappyPaul Edmondson, CMS Cameron McKenna LLP
 
spacerTechnology-Based ResultsACS profile
 
Chapter 2: Collaboration
spacerIs Collaboration the Future for your Business?Roger Cox, Atos Origin
 
spacerRelationship Manager - Weakest Link or a Strong Zipper?Philip Anderson, Global Business Partnership Alliance (GBPA)
 
spacerAtos Origin - A Leading Business and Technology IntegratorAtos Origin profile
 
spacerPartnering for Success in BPOJohn Willmott, NelsonHall
 
spacerReinventing OutsourcingMichael Symonds, Atos Origin
 
spacerRelationships and OutsourcingDavid E. Hawkins, PSL
 
spacerEXECUTIVE VISIONS: Boosting the Power of a Power Station through Outsourcing!, An interview with Wilfred JoossensWilfred Joossens, EPZ
 
spacerSuccessful Outsourcing PartnershipsIan Ferguson, Allen & Overy LLP
 
spacerSuccessfully Integrating People - The Value of CollaborationRuth van Dam, Atos Origin
 
spacerOutsourcing Contracts - the Road to Success?David Halliday, Baker & McKenzie LLP
 
spacerNorth Korea: An Example of an Upcoming Software DestinationPaul Tjia, GPI Consultancy
 
Articles featured in Volume 4
Chapter 1: Strategy
spacerBUSINESS CASE OUTLINEJean-Francois Poisson, SNC Lavalin
 
spacerEXECUTIVE VISIONS: MEGA-DEALS, MULTI-SOURCING AND VALUE: A PERSPECTIVE ON THE FUTURE OF IT OUTSOURCING.
An interview with David Jordan - IBM
David Jordan, IBM Europe
 
spacerKNOWLEDGE TRANSFER IS THE KEY TO SUCCESSFUL STRATEGIC OUTSOURCINGDr. Joseph W. Rottman, University of Missouri, St. Louis
 
spacerIBM Global Services - full service, on demand outsourcing capabilityIBM profile
 
spacerTRANSFORMATIONAL OUTSOURCING - MIXING OIL AND WATER?Peter Kreutter, WHU Institute for Industrial Organization
 
spacerBUSINESS IMPACT OF OUTSOURCING: A FACT-BASED ANALYSIS.Dr. Aleksandra (Saska) Mojsilovic, IBM Research
 
spacerTHE OFFSHORING REVOLUTION GLOBAL IMPLICATIONSTorbjörn Fredriksson, UNCTAD
 
spacerEXECUTIVE VISIONS: IT OUTSOURCING: ENHANCE YOUR PERFORMANCE THROUGH PROGRESSIVE VALUE GENERATIONChristian Oecking, Siemens Business Services
 
spacerEXECUTIVE VISIONS: OFFSHORING STRATEGIES
An interview with Chris Disher - Booz Allen Hamilton
Chris Disher, Booz Allen Hamilton
 
spacerCASE STUDY: WORLD-CLASS INFORMATION TECHNOLOGY EQUAL TO THE SCALE AND MAGNITUDE OF THE OLYMPIC GAMES 
 
spacerEUROPE’S BACK-OFFICE BABEL: WILL LANGUAGE DERAIL OFFSHORING?Paul Morrison, Alsbridge
 
spacerOutsourcing with Siemens Business Services - Maximizing your Enterprise PerformanceSBS profile
 
spacerKNOWLEDGE PROCESS OUTSOURCING (KPO) - OPPORTUNITIES AND CHALLENGESMarc Vollenweider, Evalueserve - Austria
 
spacerEMPLOYEE TRANSITIONRebecca Scholl, ACS
 
spacerINLAND REVENUE’S ASPIRE PROCUREMENT EXPERIENCEDon Brown, Inland Revenue
 
spacerCASE STUDY: ATOS ORIGIN HOSTS AND MANAGES CRITICAL BUSINESS APPLICATIONS FOR NETWORK RAIL 
 
spacerCRITICISM, EMPOWERMENT AND THE GROWTH OF ORGANIZATIONSProf. dr Slawomir J. Magala, Erasmus University Rotterdam
 
spacerTechnology-based resultsACS profile
 
spacerEXECUTIVE VISIONS: LOOK BEFORE YOU LEAP INTO OUTSOURCINGRobert L (Bob) Carlson, HSBC
 
spacerAGFA EUROPE SHARED SERVICE CENTRE CHOOSES A DATA MANAGEMENT CAPTURE SOLUTION TO IMPROVE A/P PROCESS EFFICIENCYLuc Le Brun, Agfa-Gevaert
 
spacerEXECUTIVE VISIONS: BENCHMARKING OVERVIEWTom Olavi Bangemann, The Hackett Group
 
spacerCASE STUDY: ACHIEVING SIGNIFICANT COST REDUCTIONS THROUGH DATA CENTER CONSOLIDATION FOR STANDARD CHARTERED BANK 
 
Chapter 2: Governance
spacerOUTSOURCING RELATIONSHIPS AT WORK: SETTING GUIDELINES FOR BEHAVIOURLeslie Willcocks, London School of Economics
 
spacerTRANSPARENCY IN OUTSOURCINGJohn Dain
 
spacerESTABLISHING/LIVING A SUCCESSFUL STRATEGIC PARTNERSHIPDr Peter Patzina
 
spacerTHE EMERGENCE OF DYNAMIC SOURCING PARTNERSHIPS - A COLLABORATIVE BUSINESS MODEL DELIVERING INCREASED BUSINESS IMPACT, AGILITY AND INNOVATIONDavid Moschella, Computer Sciences Corporation (CSC)
 
spacerEXECUTIVE VISIONS: DOES TECHNOLOGY MATTER IN BPO RELATIONSHIPSBernhard Fischer, SAP AG
 
spacerATOS ORIGIN - A LEADING BUSINESS AND TECHNOLOGY INTEGRATORAtos Origin profile
 
spacerTHE FUTURE OF FINANCE... USING BPO/KPO TO FIX THE BUSINESS PARTNERING PROBLEMDr. Martin Fahy, National University of Ireland
 
spacerSHAPING RELATIONSHIPS THAT LAST - PRINCIPLES OF DYNAMIC SOURCINGSMDavid Thomas, CSC
 
spacerFor dynamic, innovative, results-driven sourcing solutions, talk to CSCCSC profile
 
spacerRETENDERING & RENEGOTIATION COMPANIES OFTEN MISS SUBSTANTIAL COST SAVINGS BY RUBBER STAMPING THE RENEWAL OF EXISTING DEALSStephen Dunn, Everest Consulting Group
 
spacerEXECUTIVE VISIONS: DISPUTE RESOLUTIONMark Appel, International Centre for Dispute Resolution
 
spacerINNOVATIVE APPLICATION MANAGEMENT AND GLOBAL SOURCING APPROACH GIVES PHILIPS SEMICONDUCTORS AN ADDED ‘IMPULSE’ BRINGING SIGNIFICANT BUSINESS BENEFITS AND COST SAVINGS! 
 
spacerOUTSOURCING CONTRACTS - ARE THEY WORTH THE PAPER THEY’RE WRITTEN ON?Gill Andrews, Bird & Bird
 
Articles featured in Volume 3
Chapter 1: Strategy
spacerTHE OPPORTUNITIES, THREATS AND CHALLENGES FACING THE CFOS OF GLOBAL ORGANISATIONSDr. Martin Fahy, National University of Ireland
 
spacerTHE BIRDS AND THE BEES : THE EVOLUTIONARY FUTURE OF THE CIOGary Barnett, Ovum
 
spacerA GUIDE TO OUTSOURCING READINESSRebecca Scholl, ACS
 
spacerAIMING HIGH IN FINANCIAL SERVICES OUTSOURCINGNeil Smith, Deutsche Bank
 
spacerFINANCE & ACCOUNTING: THE COMING WAVE OF CONSORTIA BUYINGJoseph Vales, Vales Consulting Group
 
spacerFINDING INSPIRATION IN INDIASteven Ferrari, Prudential
 
spacerDRIVING INNOVATION BY LEVERAGING OUTSOURCING RELATIONSHIPSJean-Louis Previdi, Gartner Executive Programs
 
spacerINNOVATION SOURCING: INCREASING BUSINESS VALUE WITHIN OUTSOURCING RELATIONSHIPSTrevor Clifton, Strategic Outsourcing (EMEA), IBM
 
spacerBPO IN GERMANY: A REALITY CHECKDr Katharina Grimme, NelsonHall
 
spacerGALES OF CREATIVE DESTRUCTION - OR LOOKING AT OUTSOURCING FROM A STRATEGIC PERSPECTIVEJuergen Weigand, WHU
 
spacerTAKING A STRATEGIC APPROACH TO SOURCING: WHAT IS MY SOURCING STRATEGY?John Buscher, TPI
 
spacerSHAPING DEALS THAT LAST - PRINCIPLES OF DYNAMIC OUTSOURCINGDavid Thomas, CSC
 
spacerUTILISING OUTSOURCING PRACTICES TO GAIN IN-SOURCED SUCCESSRobert Morgan, Morgan Chambers
 
spacerAPPROACHING THE END OF THE ROAD PREPARING FOR THE NATURAL TERMINATION OF AN OUTSOURCING CONTRACTGeraldine Fox, Compass
 
spacerENABLING DOCUMENT PROCESS OUTSOURCING IN THE CORPORATE DOCUMENT ENTERPRISEBrian R Miller, InfoTrends/CAP Ventures
 
Chapter 2: Governance
spacerOUTSOURCING GOVERNANCE: A KEY TO BUSINESS SUCCESSTim Cummins, IACCM
 
spacerBUILDING FOR THE FUTURE THROUGH OUTSOURCINGUlrich Engelhardt, Karstadt Warenhaus AG
 
spacerDEMAND SUPPLY MANAGEMENT IN IT OUTSOURCING PARTNERSHIPS - GOVERNANCE IN ACTION!Erik Beulen, Atos Origin
 
spacerAN OUTSOURCING PARTNERSHIP SHOULD BE ABOUT MORE THAN JUST SAVING MONEY!Stephen Calvard, IND
 
spacerIT OUTSOURCING GOVERNANCE: IMPLEMENTING CORE IS CAPABILITIESLeslie Willcocks, London School of Economics
 
spacerTHE IMPLEMENTATION OF UTILITY COMPUTING WITHIN AN OUTSOURCING RELATIONSHIPMichael Symonds, Atos Origin
 
spacerOUTSOURCING GOVERNANCE AND REGULATORY COMPLIANCE - CAN THEY CO-EXIST?Nick Andrews, EquaTerra Europe
 
spacerCORPORATE GOVERNANCE - OUTSOURCING AND OPERATIONAL RISK IN THE FINANCIAL SERVICES AND INSURANCE SECTORPeter Brudenall, S&S
 
spacerSUN'S EXPERIENCES OF OUTSOURCING ITS EDUCATIONAL SERVICES TO A GLOBAL DELIVERY PARTNER.Stephan Gropp, Sun Microsystems
 
spacerOUTSOURCING IN GERMANY MAIN LEGAL AND COMMERCIAL ISSUES IN LOCAL OR MULTI-JURISDICTION ARRANGEMENTSDr. Joachim Schrey, Clifford Chance
 
spacerEVOLVING OUTSOURCING THROUGH VALUE CHAIN ANALYSISElizabeth Weir, Pillsbury Winthrop Shaw Pittman LLP
 
Articles featured in Volume 2
Chapter 1: Strategy
spacerOUTSOURCING AND THE 21ST CENTURY ENTERPRISEPaul Riches, BT Global Services
 
spacerTHE OUTSOURCING BUSINESS PLANJean-Francois Poisson, SNC Lavalin
 
spacerQ & A Interview with David Ulrich & Norm Smallwood:
by Ron Lawson.
Ron Lawson, CxO Research
 
spacerTHE ROLE OF CULTURE IN OFFSHORE INITIATIVESJiri van den Kommer, Eaton Consulting Group
 
spacerKEEPING INTERESTED IN OUTSOURCING - HOW (NOT) TO EXPLOIT THE ASSETS YOU CONTRIBUTEDan Burge, Denton Wilde Sapte
 
spacerNATIONAL SAVINGS AND INVESTMENTS
Delivering Business Transformation through Outsourcing Partnership
Jeremy Mackinlay, BPO, Siemens Business Services
 
spacerMANAGED SERVICES: BETWEEN VENDOR HYPE AND CUSTOMER REALITYLionel Lamy, IDC - European Services Group
 
spacerSTRATEGIC BUSINESS PROCESS OUTSOURCING: UNCOVER VALUABLE INSIGHT USING COMPUTER SIMULATIONPaul R. Stacy, AXA
 
spacerTRANSFORMATIONAL OUTSOURCING IN ACTIONJane Linder, Accenture Institute for High Performance Business
 
Chapter 2: Building Successful Relationships
spacerTHE OUTSOURCING EXPERIENCEPieter Buijs, KPN
 
spacer‘IN GOD WE TRUST’ - ALL OTHERS PAY CASH
Managing the Outsourcing Relationship
Steve Griffin, Rawlings & Co
 
spacerBUILDING SUCCESSFUL OUTSOURCING RELATIONSHIPSJohn Dain
 
spacerHOW TO MAINTAIN CONTROL IN STRATEGIC SOURCING RELATIONS1Han van der Zee, Atos KPMG Consulting
 
spacerMEASURING AN OUTSOURCING RELATIONSHIPRobert Breedon, Morgan Cole Solicitors
 
spacer"NO WINGS WITHOUT ROOTS"
- WHAT TO DO WHEN A GREAT DEAL FAILS? MANAGING TRANSACTIONS WITH SYSTEM CONSTELLATIONS
Dr. Marcus Speh Birkenkrahe
 
spacerLEVERAGING KNOWLEDGE THROUGH OUTSOURCING: ENTERPRISE PARTNERING IN THE LONDON INSURANCE MARKETJohn Hindle, Knowledge Capital Partners
 
spacerThe Highland Council case studyArthur McCourt, Highland Council
 
Chapter 3: Business Process Transformation
spacerASSET MANAGEMENT: THE COMING WAVE OF CONSORTIA BUYINGJoseph Vales, Vales Consulting Group
 
spacerPURCHASING - THE NEW STATE OF THE ARTTariq A. Hassan, Deutsche Bank AG
 
spacerWHERE NEXT FOR BUSINESS PROCESS OUTSOURCING?James Doyle
 
spacerBUSINESS PROCESS OUTSOURCING: THE COMING WAVE OF CONSORTIA BUYINGJoseph Vales, Vales Consulting Group
 
spacerCollaborating to CompeteElias Mazzawi, Capgemini
 
spacerTransformational Outsourcing: From BPO to BPTElias Mazzawi, Capgemini
 
spacerDairy Farm Case StudyRebecca Thomas, Capgemini
 
spacerHydro One Outsources Technology and Business Process Services to CapgeminiRebecca Thomas, Capgemini
 
spacerTorvald Klaveness Group Case StudyRebecca Thomas, Capgemini
 
spacerSub 1% Finance & AccountingMike Constable, Capgemini
 
spacerRightshore™: Ensuring Rational Location DecisionsBob Scott, Capgemini
 
spacerBPO PartnersMark Walker, Vertex
 
spacerPERSONAL AGENTS DELIVERING PROCUREMENT TO YOU: THE APPLICATION OF PERSON CENTRIC TECHNOLOGYChristophe Barriere-Varju, BvW Global Pty Ltd
 
spacerGENERATING PROFIT FROM BUSINESS PROCESSESMike Friend, IDC EMEA
 
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