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Volume 5

Chapters:
  • Strategy
  • Collaboration

    Volume 4

    Chapters:
  • Strategy
  • Governance

    Volume 3

    Chapters:
  • Strategy
  • Governance

    Volume 2

    Chapters:
  • Strategy
  • Building Successful Relationships
  • Business Process Transformation
  • Contribute!
    If you are a C level executive who may have something to contribute to this project, please send us an email for more information.

    Advisory Panel

    Click on a panel member to view their full biography.

    Rene Baas
    Senior Vice President, Global Managed Operations
    Atos Origin

    John Buscher
    Partner
    TPI

    Robert L (Bob) Carlson
    Former Global Head Of IT Operations and Telecommunications
    HSBC

    Frank Cocuzza
    Senior Vice President, Finance
    Penske Truck Leasing

    John Dain
    Executive Management Consultant

    Chris Disher
    Vice President and founding Partner
    Booz Allen Hamilton

    Steven Ferrari
    Service Development Director
    Prudential

    Miguel Ribeiro Ferreira
    Group Financial Controller
    Electricidade De Portugal, SA

    Bernhard Fischer
    VP Solution Management, Business Process Outsourcing
    SAP AG

    David Ganesh
    Head of Offshore Direct
    CSC EMEA

    Stephan Gropp
    Director - Global Education Business Partners
    Sun Microsystems

    David Jordan
    Vice President
    IBM Europe

    Les Mara
    Head of Business Processing Outsourcing EMEA
    HP

    Michael Nevin
    Managing Director
    Alliance Best Practice Ltd

    Jean-Francois Poisson
    Principal Director, Outsourcing and Business Development
    SNC Lavalin

    Rebecca Scholl
    Vice President of Corporate Marketing
    ACS

    Neil Smith
    Chief Operating Officer - Risk Management
    Deutsche Bank

    Leslie Willcocks
    Professor of Technology Work and Globalization
    London School of Economics